Support & Service

Hyte-LED will provide pre-sales service,after-sales service and training service for all the clients.

After-Sales service
Hyte-LED offers three years warranty for the products.
Once the three years warranty period expired, we will charge the raw material cost for maintenance.
We will not offer free maintenance for the following circumstances:
1. Malfunction caused by misuse, including improper disassemble ,or testing and other mis-operations.
2.Damage due to the user’s misuse.
3.Shell damage or components damage in use.
Cost for After-sales technical support
We will arrange engineers to help with installation and maintenance guidance, the clients should bear all the cost incurred for after-sales technical service, including visa fee, boarding fee ,foods ,transportations fee and so on.