Online Consulting And Service

For our indoor outdoor led video display panels, we can provide services through the following ways:

• Telephone — 24–hour phone service is available for customers. Please leave us your contact information and detailed failure information(pls show the failure in pictures as possible as you can) when you contact us.
• Real-time communication — Our service team could offer services via Skype, El. Paštas, MSN, pavyzdžiui, sending video files of software operation or graphics card setup to show how to operate
  If necessary, our service team can remotely operate the customer’s computer through Team Viewer to install and set up software for customers and to remove the failures of system software .
• Paštu — Send the failed components under warranty back to us, and we will return the repaired ones to you as soon as we can.
• On-site — Engineer could be assigned to offer on-site service upon your requirements.

Service Details

• Repair and maintenance — We will be responsible for repairing any defective parts under warranty and returning the repaired ones to the customer. We also provide some free accessories such as power supply, modules and scan card to facilitate maintaining.
• Advisory service or consulting — Technical advice for LED display operation and maintenance.
• Technical training — Guiding the customer’s staff on installation and commissioning of LED display and peripheral equipments, operation of control system software, LED ekranų sistemos ir periferinės įrangos gedimų analizė ir priežiūra.
• Kalibravimas — Mūsų apmokytas inžinierius jums padės su kalibravimo programine įranga (tokia kaina).
• Individualizuota paslauga — Mes siūlome įvairias LED ekrano dydžio ir specifikacijos parinktis. Papildomai, esame pasirengę dirbti su klientais, kad sukurtume jiems pritaikytus produktų sprendimus, įskaitant produkto pasirinkimą ar naują dizainą, sistemos sprendimai, konstrukcinis projektavimas, aptarnavimas po pardavimo, ir tt.
• Dokumentacija –Montavimo ir priežiūros vadovas;LED ekrano sistemos prijungimo schema;Programinės įrangos gairės.